Mobile Deposit Tips

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  • Before logging into your CCSB Mobile Banking App, close all other apps that may be running in the background on your mobile device. 
  • Endorse the back of your check with your signature and the words “mobile deposit”.
  • Flatten folded or crumpled check before taking the photos.
  • Place the check on a solid dark background in a well-lit area before taking the photo.
  • Try not to get too much of the areas surrounding the check.
  • Keep your phone flat, steady and squarely above the check when taking the photos.
  • Make sure that the entire check image is visible and in focus before submitting your deposit.
      • No shadows across your check
      • All four corners are visible
      • Check is not blurry
      • The MICR Line (numbers across the bottom of your check) is readable.
  • When prompted for the amount, carefully enter the check amount in dollars and cents to ensure it matches the amount written on the check.
  • Take photos of the front and back of the check when prompted on your screen.